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Hard drive replacement may cause damage or safety risk and is not recommended. Hard drive is only removable by skilled technicians following Microsoft instructions.
After 30 days, you will be charged the applicable monthly or annual subscription fee. If your device is managed by your organization’s IT department, contact your IT administrator for activation.
Requires license or subscription to activate and use. Microsoft’s Limited Warranty is in addition to your consumer law rights. Colors available on select models only available colors may vary by market and store. Available storage is subject to change based on system software and updates and apps usage. System software and updates use significant storage space. Battery life varies significantly with settings, usage and other factors. All settings were default except screen brightness was set to 150nits with Auto-Brightness disabled. The active use portion consists of (1) a web browsing test accessing 8 popular websites over multiple open tabs, (2) a productivity test utilizing Microsoft Word, PowerPoint, Excel and Outlook, and (3) a portion of time with the device in use with idle applications.
Testing consisted of full battery discharge with a mixture of active use and modern standby. Testing conducted by Microsoft in September 2020 using preproduction software and preproduction configurations of Surface Laptop Go Intel® Core™ i5, 128GB, 8 GB RAM Microsoft Surface® Edition devices.
Surface Laptop Go battery life: Up to 13 hours of battery life based on typical Surface device usage.